eCommerce Seller Blog | PhelpsUNITED

Why Amazon is a Great Opportunity for Small Businesses

Written by Adam Shaffer | Apr 18, 2023 11:38:09 PM

 

Amazon has become a giant in the world of e-commerce, creating a massive opportunity for small businesses and creative entrepreneurs to start and expand their businesses. With over two million third-party sellers on the platform today, Amazon has transformed how small businesses operate and connect with customers. In fact, 63% of the over $670 Billion in Gross Merchandise Sales on Amazon come from third-party sellers. This blog will explore why Amazon provides an excellent opportunity for small businesses and creative entrepreneurs to grow and succeed.

 

Massive Customer Base

Amazon has an enormous customer base, with over 300 million active users worldwide. Small businesses can tap into this vast customer base and reach people beyond their local communities who might have yet to find their products by listing them on Amazon.

Amazon's powerful search algorithm also provides an advantage for small businesses. Amazon's algorithm is designed to showcase products that customers are most likely to buy. This means that small businesses with high-quality products and excellent customer service have an equal chance to compete with larger, established brands.

 

Trust and Credibility

Amazon has established itself as a trusted and credible brand over the years. Consumers know that they can rely on Amazon to deliver their products on time, provide excellent customer service, and offer a hassle-free returns policy. By selling products on Amazon, small businesses and creative entrepreneurs can benefit from this established trust and credibility, which can help to increase their sales and build their brand.

 

Low Barriers to Entry

Compared to setting up a brick-and-mortar store, selling on Amazon has low barriers to entry. All a small business needs to get started is a product to sell, an Amazon seller account, and knowledge of how to list their products on the platform. There are zero to minimal upfront costs to get started with an account, and Amazon can take care of all the logistics, such as shipping and handling, which you pay for through the sales of your products.

 

Fulfillment by Amazon (FBA)

Amazon's Fulfillment by Amazon (FBA) program is another game-changer for small businesses looking to expand their operations. With FBA, small businesses can store their products in Amazon's warehouses and take advantage of Amazon's logistics network to ship products to customers quickly and efficiently. This saves small businesses time and money and ensures that their customers receive their products quickly and efficiently.

Using FBA also allows small businesses to offer Amazon Prime shipping to their customers. Amazon Prime members receive free two-day shipping on eligible products, which can be a significant selling point for small businesses looking to attract customers.

 

Level Playing Field

Amazon provides a level playing field for all sellers, regardless of their size. As a result, small businesses can compete on an equal footing with larger established brands as long as they offer high-quality products and excellent customer service. This means that businesses with limited resources can still succeed on Amazon if they are willing to put in the effort to market their products effectively.

Amazon's algorithms also give small businesses an equal chance to compete with larger brands. The platform rewards high-quality products and excellent customer service, which means that small businesses can compete with larger brands based on the quality of their products and customer service, rather than their marketing budget.

 

Marketing Tools and Support

Amazon provides a range of marketing tools and support to help small businesses promote their products effectively. These include advertising programs, such as Sponsored Products and Sponsored Brands, as well as promotional tools like Lightning Deals and Coupons. Amazon also offers a range of seller support services, including product listing optimization, inventory management, and fulfillment services.

 

Testing and Refining Product Offerings

Another advantage of selling on Amazon is the ability to test and refine product offerings quickly. Small businesses can use Amazon's platform to test new products and get real-time feedback from customers. This feedback can be used to improve products and make adjustments to meet customer demand, leading to increased sales and growth for small businesses.

 

Access to Data and Insights

Selling on Amazon provides businesses access to valuable data and insights that can help them improve their products and marketing strategies. Amazon provides detailed analytics on sales, customer behavior, and product performance, which can help businesses make informed decisions about their operations.

 

Global Reach

Amazon operates in over 200 countries, which means that small businesses and creative entrepreneurs have the opportunity to reach a global audience. This is especially beneficial for businesses operating in niche markets, as they can access customers interested in their products worldwide.

 

In conclusion, Amazon has provided a massive opportunity for small businesses. With access to a low cost and barrier to entry, vast customer base, powerful logistics network, analytics and marketing tools, global reach, and a level playing field to compete with larger brands, small businesses with great products and a creative approach can effectively market their products and reach a wide audience. As evidenced by the significant contribution of third-party sellers to Amazon's gross merchandise sales, Amazon's platform is a powerful tool for small businesses looking to grow and thrive in today's digital economy.