Planet Amazon Podcast Episode 22
Increase Your Profits: Recovering Lost Revenue on Amazon FBA
Did you know that overlooking Amazon FBA reimbursements could be costing you up to 3% of your revenue? Join us as we chat with Alex Ryan, co-founder and CTO of Refundify, who shares his expertise on ensuring Amazon sellers recover every penny owed to them due to inventory mistakes. Alex's impressive background in software engineering has enabled him to develop a robust system that helps sellers manage these reimbursements with unprecedented efficiency. We dive into the substantial impact these overlooked funds can have on profit margins and why addressing these discrepancies is crucial in the competitive world of e-commerce.
We'll guide you step-by-step through the labyrinth of Amazon's Seller Central, revealing the secrets to reconciling lost inbound shipments and successfully raising and re-raising cases to secure your reimbursements. Learn how to identify discrepancies, provide the right documentation, and navigate the often frustrating process of dealing with product damages. We also shed light on how Amazon calculates reimbursement amounts and what actions to take when those figures don’t add up in your favor. If you're tired of losing money to inventory errors, this episode is a must-listen.
Finally, discover the transformative power of automating the reimbursement process. We discuss the benefits of API integration, which streamlines data reconciliation, improves accuracy, and saves time. Alex shares common mistakes sellers make, like delaying claims and not providing adequate evidence, and offers valuable tips for selecting a trustworthy third-party reimbursement service. We also touch on Refundify's unique commission-based model and the importance of continuous training to stay ahead of Amazon's ever-evolving policies. Tune in to optimize your Amazon FBA reimbursements and boost your bottom line.
You can learn more about Refundify here: https://www.refundify.io/
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About the Speakers:

Co-Founder & CTO Refundify
Alex Ryan
Alex is a Software Engineer who applied all his knowledge to develop Refundify, a profit-boosting service dedicated to helping Amazon sellers recover lost revenue from discrepancies in their Seller Central accounts.
Utilizing proprietary algorithms and a team of ex-Amazon reps, Refundify excels at identifying and claiming FBA refunds for issues such as damaged inventory, lost shipments, overcharged fees, and more. Operating on a commission-based, no-win-no-fee model, Refundify ensures Amazon FBA sellers only pay after they receive money back, allowing them to increase their profits effortlessly.

Phelps United President
Adam Shaffer
Adam is a pioneer in direct marketing and digital eCommerce of technology products and solutions to both consumer and commercial markets. With over thirty years of industry experience, and the unique ability to manage large organizations and startups, he has been responsible for successfully managing and driving growth at some of the largest publicly traded IT Solutions providers. He has found success helping Amazon sellers scale their eCommerce channel as part of their overall brand strategy through his company’s proprietary technology, services, and distribution platform. Ultimately, this has helped clients navigate the most complex waters of the largest eCommerce site in the world.